Last updated: 28 July 2026
Grievance contact
Joyson MascarenhasProprietor, Joyson Computers
At Gat No. 954, Dayasagar, Wadagaon, Post: Koregaon Bhima, Shirur, Pune, Maharashtra, India - 412216
grievance@tapnest.in
What to include
Please include your name and contact details, the relevant business or TapNest profile, the service or transaction concerned, the date and a clear description of the issue, supporting records where available, and the resolution requested. Do not send passwords, OTPs, payment-card credentials, or unrelated sensitive information.
Process and response
We will record the grievance, verify relevant details where necessary, review it with the appropriate service records, and communicate the outcome or any information reasonably required to continue the review.
We aim to acknowledge consumer grievances within 48 hours and resolve them within one month of receipt, subject to applicable law and the nature of the complaint.
Other contacts
Use support@tapnest.in for routine account or service support, privacy@tapnest.in for privacy and personal-data requests, and gbp@tapnest.in for Google Business Profile management enquiries. Using the specialist address helps route a request but does not limit the grievance process.
Related policies
See the Terms & Conditions, Privacy Policy, and Cancellation & Refund Policy for additional information.